Frequently asked questions
What is the material
Each Azizi Frame is handcrafted from American Beech Pine wood, known for its strength, smooth texture, and natural grain beauty. It’s not MDF or imitation wood — it’s a real wooden piece built to last for years.
Are these frames made in Egypt?
Yes! 🇪🇬 All Beitouti frames are locally crafted in our Cairo workshop by skilled artisans who treat every piece as a work of art. We take pride in combining Egyptian craftsmanship with premium imported wood.
How is American Beech Pine different from regular wood?
American Beech Pine (عزيزي) offers natural density, resistance to bending, and a luxurious finish that elevates any wall décor. Its light beige tone complements both modern and classic interiors.
Can I customize the size or color?
Absolutely! 🪄 You can request custom sizes, frame depths, and finish tones (like honey oak, walnut brown, or mint beige) to perfectly match your space. Just click “Request Custom Order” or message us on WhatsApp before checkout.
Will the frame look exactly like the picture?
Yes — and even better in person. Every photo is taken from our actual finished products, not renders. However, since each piece is handmade from natural wood, slight variations in grain or tone add to its unique charm.
Does the frame include the artwork or is it empty?
You can choose both options 🎨 —
- With artwork: Ready to hang directly.
- Empty frame: Perfect if you’d like to place your own art or photo later.
How do I hang the frame on the wall?
Each frame comes with ready-installed hanging hooks and optional nails, so you can hang it in seconds. No extra tools required!
What if my frame arrives damaged?
No worries ❤️ — in the rare case of damage, just contact us within 24 hours of receiving your order with photos, and we’ll replace it for free.
How should I clean or maintain my frame?
Simply wipe it with a soft dry or slightly damp cloth. Avoid harsh chemicals — the wood is sealed with a protective matte finish that keeps it looking new for years.
